Store Policies

LuckiiArts studio has been closed for some time now due to family medical issues. I'm sad to say that my Mom had a long fight with cancer that we lost. I am planning on re-openning my shop in a bit, but our family is taking care of all the details now and trying to get back into daily life again. I am listing only my curently made and ready to ship items for now. Covid 19 messing with the world, the USPS future seems to be up in the air too...so lots of things happening. If you have any questions I can be reached by contact form on my website.

Hope everyone stays safe- wear a mask if you have to go out, but by all means- STAY HOME if you can!

~Casey
LuckiiArts

Welcome

PLEASE NOTE: All pieces are created by hand, so no two items are identical. That's the beauty of art! Please allow for slight variances from what is shown in the made to order photos. I am very proud of my work and ask that as a guest in my shop, if you see something you like, you respect my rights as an artist- and do not copy or use any images without my permission! Thanks!

Shipping

I ship the item(s) you purchase with care. I take great pride in my work and want to make sure that you get the piece you purchased in the same condition as it leaves me! Most often I ship priority with tracking.

For large or international orders, please email me and I will get a specific price for the item(s) you would like to purchase. Every country has a different policy on customs and once your purchase has left the United States I have no control how long the item will be held by customs. Buyers are responsible for any and all duties and customs charges that may be incurred.

If you would like a specific type of shipping :ie- insurance/confirmation...please email me that too.

Refunds and Exchanges

I am big on happy customers- so if you have a problem of any kind- just email me and we will get it straightened out asap!

PLEASE NOTE***All Hand Painted Tiles are installed by you, the customer. I am not responsible for damage to the tiles once they enter your hands. Your tiles can be mounted with thinset onto a surface, like regular ceramic tiles. They can be framed or I will drill holes into the tiles upon request! Thank you for looking at my tiles and understanding my policies***

RETURNS
I want you to be 110% satisfied with your new art. In the event you are not, please return the piece in same condition it was received including all gift boxes/wrapping within 3 days of receipt. Your purchase price will be refunded with the exception of shipping costs.

Custom or special orders are not returnable/refundable.

Additional Policies FAQ's

***GIFTS*** If there is a special occasion and you would like the item wrapped with a card- just let me know and I will be happy do to so!